I conducted a thorough training needs analysis of customer focus across the entire Seagate enterprise.

Seagate is a leading global technology organization and has approximately 58,000 employees. It offers storage devices and solutions to the consumer and business markets. It was instrumental in creating the hard disc manufacturing sector and maintains a substantial R&D effort, as well as worldwide manufacturing and engineering facilities.

This analysis was conducted to help improve customer service delivered by all non-physician associates. In addition to outlining performance problems, the analysis proposed a solution system and training recommendations.

The Ambulatory Care Clinic serves approximately 1,200 families daily with about 220 associates. It is housed within the A.I. duPont Hospital for Children in Wilmington, Delaware and offers a variety of pediatric sub-specialties.

Following the performance analysis, this training needs analysis expanded on the recommendation for a training component in the solution system. The goals and objectives were rapidly prototyped from detailed client feedback.

The Ambulatory Care Clinic serves approximately 1,200 families daily with about 220 associates. It is housed within the A.I. duPont Hospital for Children in Wilmington, Delaware and offers a variety of pediatric sub-specialties.

This analysis investigated suspected gaps and opportunities related to cancer information specialist performance. In addition, the study also outlined goals derived from the purpose of achieving optimal mission  delivery.

The organization was merging with another division and wanted to ensure "state-of-the-art" mission delivery. The new south atlantic division serves GA, SC, NC, WV, DC, MD, and DE.

Tour Andover Controls shares articles about its products with potential and current customers. This article was produced after a detailed subject matter analysis with a representative from Philips Semiconductors in Albuquerque, New Mexico.

This firm provides building controls, security, and fire protection systems for a variety of applications and building types to clients worldwide.

This analysis investigated suspected gaps and opportunities related to cancer information specialist performance. In addition, the study also outlined goals derived from the purpose of achieving optimal mission delivery.

The organization was merging with another division and wanted to ensure "state-of-the-art" mission delivery. The new south atlantic division serves GA, SC, NC, WV, DC, MD, and DE.